Testimonials & Reviews Leave Review
There is nothing better than receiving sincere thanks from my clients for a job well done. Some of my clients have shared their thoughts with you below.
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When it came time to sell my father’s home, I reached out to Heather Lange as she had helped me sell and purchase homes over the last few years. Once again, I was very grateful for Heather’s insight and knowledge of the housing market in Silicon Valley, and her experience in dealing with estate and trustee sales.
Heather provided insightful help where best to spend budgeted funds to prepare the home for sale. Heather also provided contacts to vendors who were able to complete the repairs, work in a very timely fashion, and within budget.
Heather was very proactive in staying in contact with other realtors who expressed interest in the home for their clients. She helped me navigate early offers, and we were able to discuss options. We chose to proceed with open houses and received multiple offers. Heather vetted the top offers to ensure a successful sale on whichever offer I accepted. Heather was able to help us get an offer over asking that successfully closed last month.
I highly recommend Heather to help you sell or buy your next home; and she'll take good care if you need her for a trustee sale!
Dianne E.~ Gilroy
This was our second time working with Heather. Several years ago, Heather helped us purchase our home during a competitive market.
After my dad passed away, I decided to sell my childhood home that I inherited.
The only realtor that I thought to contact was Heather to help guide me through this emotional process. She quickly responded with compassion and empathy and wanted to set up an informational meeting before my vacation. She provided me with a folder of resources and video links that I could peruse at my own pace. She explained the current real estate market trends. Her best advice was not to rush into a decision, until I had time to think and relax.
Towards the end of my vacation, I decided to go forward with selling the house. We set up a meeting the next day after my return.
Heather was efficient and worked around my work schedule. She managed all the home improvement projects and adhered to the projected timeline. Heather is an amazingly hard-worker and clearly informs you about all the details.
I highly recommend Heather to represent you in any trustee or probate sale. She makes the process smooth, communicates clearly, is an expert negotiator, and has a lively uplifting personality.
Heather listens to you and has your best interest in hand.
Thank you again, Heather.
Shinagawa-Sanchez-Diez Family ~ San Jose & Campbell
I know my parents did their best to be prepared, and to prepare us, for their eventual passing, but we discovered there’s so much more. With two properties to sell for the estate, Heather was my guide. With advance notice on the number of death certificates that would be required and an understanding of the challenges in gaining access to estate funds, she knew the questions to ask, suggested options on how to proceed, and provided every report and analysis requested by our lawyer in an effort to make my job easier and more transparent with the other beneficiaries.
And there’s not just one approach that fits every situation. With one property, we gathered all the quotes, crunched the numbers, and with Heather’s market expertise, we brought the property to market with a basic level plan and in turn received multiple offers and closed far above our asking price.
The second property was a different story. More was required to bring it to market, and even more could have been done, but Heather advised us on the most cost-efficient choices and again we sold above our asking price.
Heather has a great team she brings with her. They are responsive, friendly, and fair. In addition, Heather is well connected amongst her peers and excels in perceiving the right approach to dealing with various agents.
In the end, Heather is remarkable to work with. She’s responsive, communicates clearly, and pursues challenges with strength and diligence. Thank you, Heather, for taking such care with our family and our parent’s belongings through this challenging time.
Keri Andersen - Seller/Executor of The Griffin Family Trust
Heather helped me find a suitable home in a nice area of San Jose. Immediately, my first impression was that she is highly knowledgeable about the city infrastructures and the real estate market in the South Bay Area. She took me to different areas in the South Bay to explore and put in a lot of emphasis on addressing my questions and concerns. She was very focused on urgent and important issues when we got into contract and has great attention to detail.
Her communication, negotiation skills and due diligence played an essential role and made me feel very confident and comfortable in the decision-making process when purchasing this home. She connected me to an HOA evaluation company to ensure I had a thorough understanding of the Home Owner’s Association financial health. Despite the added complexity of only being provided partial HOA documentation, Heather made sure the seller and HOA provided all necessary documents for the expert to thoroughly review. As a result the deal went very smoothly, and I am very satisfied with the purchase!
Alex Yang - Buyer
To sell our house in Naglee Park downtown San Jose, we needed an outstanding realtor, who would work with us "one-on-one". Heather Lange, a one-of-kind broker, fitted most (if not all) the bill & our expectations. Heather is the best realtor we could have hired to sell our house. Our highest praise for this hard working woman. From day one, she was dedicated, energetic, detail oriented, super organized and positive.
Heather kept us up to date in the sale preparation & gave us a lot of homework, as our home after 22 years needed. Monthly calendar updates kept us in line & on time! Her conviction of fixing up the house from its faults, and using a stager to neutralize it, made the house most attractive to many buyers. She was impressive in organizing the various inspectors to all come in on the same morning. She also communicates well with contractors as she understands their side of the projects. Heather was most successful in arranging & working with the inspectors, contractors and the stager. All did a great job.
Heather also created a beautiful website that showed the house and garden areas at its best. Her strategy to personally show the house during two consecutive weekends and wait to accept offers till after the second weekend, resulted in many offers, two of which were in cash!
After agreeing on a timeslot for an optimum sale in early 2023, we sold our house in ten (10) days after receiving eleven (11) offers & that during a period of rising mortgage rates. We know, the new owners will love our former home, as much as we did.
Thus, when you need to sell your house, we strongly recommend Heather Lange to be your broker. Heather is a super realtor with boundless energy.
Willa Scholten & Carl Boekema - Sellers
Dear Heather,
I wanted to express my family's deep appreciation for all the guidance and support you've provided us with over the past few months. Thanks to your expertise and unwavering dedication, we were able to find our dream home - a place that will bring us together and enrich our lives in so many ways.
We feel incredibly fortunate to have had the opportunity to work with such an outstanding real estate professional. Your in-depth knowledge of the local housing market and community, coupled with your patient responses to all our questions and invaluable advice, put us at ease and helped us make informed decisions every step of the way.
Furthermore, we're truly grateful for your assistance throughout the entire transaction process. Your timely and expert problem-solving skills made everything run smoothly and without any stress. We cannot thank you enough for your efforts, as without them we may not have found such a perfect home.
In closing, we extend our most sincere gratitude once again. Your professionalism and enthusiasm have touched us deeply and made us fall even more in love with our new home. We wish you all the best and hope to stay in touch in the future.
With warmest regards,
Jessie, Herb, Pamela and Kevin - Buyers
Heather Lange was an absolute joy to partner with on our home buying experience in 2022 and we strongly recommend her to any prospective buyers/sellers!
We lived in San Francisco and was looking to move to the Peninsula / South Bay to accommodate our growing family. Heather came highly recommended from a close relative. After an initial exploratory call, we met several times over the next few months to visit different neighborhoods and homes. Each time she would map out the optimal trip (with real time adjustments as needed) and was always prepared with insights that go beyond the MLS listings. The pride Heather takes in her work quickly became apparent to us.
Once we found a home that we liked, Heather worked with us on due diligence and to formulate an offer strategy during a shifting market, which ultimately allowed us to purchase the home at the price we wanted! Through the process Heather was always transparent and provided clear communication without being overbearing. More importantly she was an effective project manager, staying on top of all the key players (seller agent, bank, title company, us) to ensure a quick close in under 3 weeks.
Overall everyone was happy and we won't hesitate to work with Heather again in the future!
Mnason & Tue - Buyers
Heather is a true professional Realtor who knows her craft and the current market. We enlisted her help several months before we planned to market the home, as we wanted to finish various interior and exterior upgrades. She guided us through this process impeccably; her suggestions for the improvements saved us money and helped get the property to a highly marketable state. In fact, buyers' assessment rated the home as pristine. We appreciated and valued Heather's eye for detail and knowledge of home buying and selling. She was truly indispensable for this phase.
For the next phase, Heather had many challenges as we had moved our furnishings, one spouse and two dogs to Hawaii, while the other spouse remained "camped out" in a bedroom with our third dog...primarily to wrap up last tasks on the job, prepare for retirement and oversee the finishing touches on the property. Heather was indispensable here too. She kept lines of communication open between her, me, my wife, contractors and our handyman on a day-to-day basis. She was the Master Scheduler, making everything happen.
For the last phase, the dog and I said final farewell to our precious home and flew to our new home in Hawaii. Heather took complete charge: supervised final clean-up; worked with the handyman to make several unplanned fixes; worked with the landscaper to add plants and replace a small lawn with new sod; worked with her stager to furnish the home for showing, keeping us informed step-by-step along the way. She set up a web site for the property and got video crew and photographer to showcase the home.
I made the mistake of turning off the sprinkler program, which is controlled by a Wi-Fi connection. When I disconnected the internet connection to return the equipment, there was no Wi-Fi connection to control the sprinklers. Heather went by daily to hand water the new lawn and other plants. On days when she could not, she had arrangements for it to get done.
Finally, we opened the property for viewing for two weeks. After that, we accepted offers and immediately got four valid offers for more than the asking price. We accepted the best offer in two days. Closing process worked well, with Heather handling everything (especially walking the details step-by-step for my nervous wife). Finally, escrow closed; new buyers were thrilled to start moving in; wife and I could relax and have a couple of Mai Tai's to celebrate. Not only did we finish a process that we started two years ago, but we have a wonderful family beginning their adventure in a home that we have loved for 15 years.
The story might not have ended so well if it were not for our Realtor (and now dear friend) Heather. She works hard for her commission (and I think for her own pride in doing a great job) and earns every penny. Would I recommend her? Heck YES...in a heartbeat!
MAHALO ~ The Shaws
Heather is absolutely amazing, and just helped us close on our very first home! As first-time buyers, we knew little about all the ins-and-outs of buying a home - let alone the crazy Bay Area housing market(!) - and she guided us every step of the way.
When we first began looking, Heather took us on numerous property tours. She helped us understand the pros and cons of different neighborhoods, and taught us what we should look out for when touring a home - foundation cracking, sloping, electrical, plumbing, etc. She was very invested in our search. The moment we expressed interest in a property, she was on the phone with the listing agent getting the inside scoop immediately to try to give us a leg up.
It took us a while to find the right home and throughout our entire process, she was extremely patient, and we never once felt pressured to submit an offer on a property or offer more than what we were comfortable with. When we finally found our home, Heather went to bat for us in negotiation and managed the closing process flawlessly. She was always available to answer any questions, stayed on top of everything, and helped us understand the steps we needed to take to secure our loan and close on our home.
Heather is more than an agent - she's become our trusted real estate advisor and friend - and we would highly recommend her to anyone seeking to buy a home in the Bay Area!
Chris & Holly Lavin - Buyers
As a first-time home buyer, we barely knew anything. Prior to Heather, we had another realtor, who was kind and knowledgeable in answering questions that we had, but the problem about being a first-time buyer is that we weren't sure if we were asking the right questions.
Heather was different. Right off the bat, she gave us a tour around the areas where we were looking to buy, explained the neighborhoods, the pros and cons of different areas, the expectations to set for the landing prices, factors to consider between living and renting, etc. Heather was concerned whether she gave us too much information, but that was actually what we needed the most.
We explored properties with a weekly cadence, probably amounting to over 60 properties in total, and based on the information Heather provided us with, we gradually found our way around the criteria that we value the most. As we learned more from Heather, rather than unidirectional inquiries for Heather, we engaged in more bidirectional discussions, digging into the whys and hows of the market, verifying different perspectives for our goals in mind. From knowing nothing, we grew enough to state exactly what we want, why we want, what prices we are willing to pay, and what aspects we will not tolerate.
Throughout this process, I never felt like Heather was pushing us in a direction favorable to her. Everything felt natural, in accordance with our values, and that was enough for us to put 100% trust in Heather.
Heather was very quick in supporting us in the first offer that we gave, and promptly notified us of the bidding situations. Heather did not try to convince us to outbid, but instead respectfully yielded the decision to us, to which we decided to pass on. Less than a week after that, Heather found us an off-market property, fitting almost every single check box on our list, and prepared an offer as soon as we decided to do so. All of the heavy lifting was done in a week after, and we were able to secure a wonderful house, one that in an open market would most definitely lie outside of our budget.
I left out many details, but I believe the above was enough to demonstrate how capable, trustworthy, and kind Heather is. In fact, we may ask Heather to help us find another house in the near future, and we can write another testimonial then!
Kevin and Pamela - Buyers
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